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The good news about conventional sales contests is that there is a big winner Wholesale Jordan Willis Jersey , and generally, that person is very, very happy.

The bad news is that everyone else is a loser.

If you have a sales leader, someone who just keeps beating the pants off of everybody, then there聮s no suspense left, the moment you announce a contest. From that instant forward Wholesale Nick Vigil Jersey , every other member of the sales team is yawning, scratching his head, murmuring, 聯Why bother??br >
Now, isn聮t that the exact opposite emotion that we want? Contests are supposed to motivate, electrify Wholesale Joe Mixon Jersey , focus people; not to make them more apathetic than before. But that聮s the tendency of winner-take-all competitions.

They聮re not competitions. They聮re coronations.

So, how can we avoid this problem and get everybody excited?

It takes a little more arithmetic, but here聮s what you do. Offer a three-in-one contest:

(1) There聮s a Grand Prize, and yes, that goes to the top seller.

(2) There聮s a Team Prize, that will be awarded based on the total production of all contest participants; and

(3) There are Personal Best Awards Wholesale John Ross Jersey , based on whether an individual surpasses his performance peaks from the past.

Rookies as well as veterans can win. Everybody can win. And the neat thing is that you have created positive motivation for all, without de-motivating anybody.

Plus, when you have a runaway leader, well, nobody can give up because there are peer pressures, as well as individual incentives to keep working until the contest clock stops.

I聮ve used this design and its power never ceases to amaze me.

As far as sales contests go Wholesale Dre Kirkpatrick Jersey , it聮s a real winner!

Dr. Gary S. Goodman, President of , is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone?and Monitoring Wholesale Vontaze Burfict Jersey , Measuring & Managing Customer Service. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He is headquartered in Glendale, California Wholesale Carlos Dunlap Jersey , and he can be reached at (818) 243-7338 or at: gary@ .



How To Handle Customer Billing Snafus


By Tim Knox

Q: I just discovered that for the past six months I have been billing a client half of what I should have been. Should I just include the total of the past due balance on his next bill or contact him first to let him know that it's coming? This client has been difficult in the past, so I'd rather not deal with him until I absolutely have to. My partner, on the other hand, thinks we should call the client and let him know what's going on before sending the bill. What do you think? -- Louis K.

A: I think your partner is right. If you think this client has been difficult to deal with in the past just wait until he opens your bill with six months worth of arrears attached to it without prior notice or a full explanation of the amount owed.

Sending such a bill is like dropping a bomb on the client's desk, and I guarantee you the fallout from the resulting explosion would end up landing squarely on your head.

So the question then becomes, how do you collect money that is rightfully owed to you from a client who has a history of being difficult? That's easy Wholesale Tyler Eifert Jersey , Louis. You make your partner call him.

Seriously, whether the client owes you the money or not is a moot point. Yes, you made an accounting mistake, but if the client agreed to pay you a certain amount each month in exchange for certain services rendered, and you have been under-billing that client for delivering those certain services, the client owes you the money Wholesale Geno Atkins Jersey , period.

I have found that in situations like this it is always best to be proactive and face the problem (or what you perceive as a potential problem) as quickly as possible. This will save you hours of needless worry since most of the time the problem is not as big a deal as you imagined it to be.

There can only be three outcomes in this situation.

(1) The client will understand and pay you without argument.

(2) He will argue the point, forcing you to offer a compromise plan.

Or (3) He will flatly refuse to pay, forcing you to decide how far you're willing to go to collect what is owed. You should be prepared for either occurrence before getting face-to-face with the client. Remember this: In a business negotiation, he who is prepared the least gives up the most.

With that in mind, here's how I would handle the situation.

Arrange to meet the client in person. This is much better than trying to explain the situation over the phone because most people (including myself) tend to only give half of their attention when on the phone. The other half is usually focused on things going on around them while they're on the phone.

Once you're in front of the client, downplay the fact that an error was made (since the error did not negatively affect the service the client received). You might even poke fun . Cheap Jerseys From China Cheap Authentic Jerseys Cheap Jerseys China Wholesale Cheap Throwback Jerseys Cheap NFL Jerseys From China Cheap Wholesale NFL Jerseys Cheap Authentic NFL Jerseys Cheap Authentic NFL Jerseys Cheap Soccer Jerseys China Cheap Hockey Jerseys